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HOME
Insurance Products
Accommodation Provider
Tour Operator | Transport Providers
Wildlife
Personal Lines
Guesthouse Insure
Golf Courses & Country Clubs
GolfInsure
Cyber Crime & Liability
SATIBGO
SATIB Travel Insurance
Web Based Products
SATIB Guardian
Daily Cover
Professional Guides
SATIB24
NEWS
ABOUT
Why you should work with SATIB
Strategic Partners
SATIB Safe
Contact Us
Indaba Lead Feedback
Indaba Leads Team Member Feedback
Notify
Team member
Kevin
Likho
Monique
Nicholas
Roberta
Robyn
Stephen
Stacey
Xolisa
Previous
Next
What primary tourism sector(s) did your meetings focus on?
Lodge, rental, online booking company
Tour Operators
DMCs
Ground Transport
NPO
Adventure tourism/ Guides
Other
Previous
Next
Where are most of the operators you engaged with located?
KZN
Western Cape
Eastern Cape
Gauteng
Mpumalanga
Limpopo
Other
Previous
Next
Did you set up pre-scheduled appointments for Indaba?
Yes
No
What was the main reason you didn't?
The online diary system was difficult to use
I focused on existing clients
I relied on walk-ins and networking on the floor
Other
What was the primary focus of your discussions? (Select all that apply)
General / Relationship building
Upcoming Policy Renewal
Cross-selling
Up-selling
Claims or risk management
Other
Previous
Next
Which specific policies or products were they interested in?
Liability & Professional Protection
General Public Liability
Professional Indemnity
Passenger Liability
Cyber Insurance
Directors & Officers (D&O)
Business Interruption
Buildings & Contents
Motor & Fleet
Marine & Aviation
SATIB24 Crisis Call
SATIBGo
SATIB Guardian
Other
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Next
Please rate the Indaba online leads system in terms of usefulness and ease of use?
User-friendly, efficient
Needs improvement
Just okay
Difficult to use
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Next
Did this digital feedback form save you time compared to previous years
Yes
About the same as before
I preferred previous methods
Previous
Next
We want to help you work quicker, smarter and get additional revenue. And we thought renewal time might be a good place to start. Would it help if we built digital tools to enhance your customer service and increase your cross-sell/ up-sell opportunities?
An online form sent to clients before their renewal to flag any new cover requirements
An online checklist you can click through during a meeting to highlight gaps in their current cover
An automated report to show the client their improved their risk profile, making justify premium changes easier
Other suggestion
Previous
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