I worked with Stacey who dealt with all of my admin stuff and then Debbie later when dealing with a claim.
Both were absolutely brilliant.
Stacey was always fantastic with communication and getting back to me regarding any queries.
Debbie took the time to deal with poor communication from PG Glass regarding a window repair which meant there was a lot of back and forth and she never got exasperated or anything like that; very helpful.
I can attest that working with SATIB as Wilderness Safaris over the past 25 years has only been a pleasure. The reaction to incidents has proven it’s worth and saved countless lives for Wilderness and its guests. The service over all these years continues to become more innovative which has an incredible knock on effect for our business.
I would recommend SATIB to everyone that requires their services without hesitation.
Keith Vincent
CEO – Wilderness Safaris
We have engaged the services of SATIB insurance brokers for many years during which time their product offerings, service levels, claims handling and incident management have always met our expectations.
On this note, we would highly recommend SATIB and their tourism knowledge and experience to other operators within the tourism and hospitality industry.
A G Payne – Director
SATIB have attended to Natural Selection Safaris insurance requirements since the inception of the business 3 years ago. We have been very satisfied with the advise and service received from SATIB regarding our insurance cover requirements. Our group structure is complicated with many associated parties included in our cover. SATIB have been able to provide our group with greater cover at a better rate than what we were able to achieve previously.
James Ramsay
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I have been using the services of SATIB in all three of the tourism businesses that I have helped found over the past decades – Wilderness Safaris, Great Plains Conservation and now Natural Selection Safaris.
SATIB have been our insurance brokers from their very early days and we have found them to be an exemplary organisation that offers a fabulous service at market related prices. They are a niche tourism focused company – and they at their strongest when you need them the most. That is when they step up to the plate and deliver. Never once in all our emergencies did they ever head for cover when we needed them.
I can highly recommend their services
Please feel free to contact me if you need any further information.
Colin Bell – Director
Kapama is more than satisfied with the services provided by SATIB. In addition Kapama received great support during the crisis of 2011 when our lodges were hit by severe flooding.
I would recommend SATIB without hesitation.
Bernard Roode – Managing Director
We have engaged the services of SATIB Insurance Brokers for many years now during which time their product offerings, service levels, claims handling, and incident management have always met our expectations.
We would recommend SATIB to other operators within the Tourism and Hospitality Industry.
Jaishankar Ramchandran – Chief Executive Officer