Webinar Recording: The Americans are coming. Are you ready?

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According to US-based safari consultant, Jim Holden ‘green shoots’ from Africa’s US source market are fast turning into saplings as pent-up demand for travel continues to build.

The Americans are willing, ready and waiting, so listen to Jim and fellow panellists Marcelo Novais, Adam Riley and Stefan de Beer as they discuss how SA tour operators and establishments can prepare for the return of the US source market.

From getting your Ts&Cs and contracts in order, tackling uncertainty, and offering meaningful, responsible trips to questions around travel insurance, consulting fees and the latest insights, this webinar is definitely worth a watch.

As webinars go, this was one of our favourites – proving that despite zoom fatigue, warm and engaging industry conversations are still priceless!

If you don’t have time to catch the full conversation, you can read our post-webinar write-up here.

SATIB in conversation with:

  • Marcelo Novais, General Manager of Ker & Downey Africa, North America DMC
  • Jim Holden, US-based Safari Consultant
  • Adam Riley, Founding Member of Rockjumper
  • Stefan de Beer, Corporate, Commercial & Contract Attorney at Martin & de Beer Inc

 

  1. Is the US market seeing green shoots in terms of travel?
  2.  What can the SA market do to help develop some certainty?
  3.  What are the US travellers’ expectations around cancellations and refunds?
  4.  Has the SA variant had an impact on demand from the US market?
  5.  What should SA lodges and tour operators communicate to the US market?
  6.  What is the importance of the vaccine in the eyes of travellers?
  7.  What is the main concern around PCR testing?
  8.  How has the profile of the American traveller changed? And has the way they want to travel changed?
  9.  Could you be held liable for promoting or marketing a destination while the CDC is warning against travel to that destination?
  10.  Do insurance companies cover US travellers to South Africa?
  11.  How are cancellation and postponement fees viewed by the US market?
  12.  What is your advice for DMCs in South Africa when faced with lodges who are refusing to refund?

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