A guest dies whilst on your watch

death at lodge

Responding correctly to a guest’s death (natural causes) at an establishment This is a topic and circumstance we all hope we won’t have to discuss and deal with. However, monitoring the many SATIB24 Crisis Calls and claims made over the festive/ high season alone, has made us feel it will be worthwhile for our clients […]

Financial year-end decisions – make or break you

DC image for jan newsletter 31 Jan 2019

Right decisions made at your company year-end could save you from going under. The financial year-end forces us to quantify and qualify our previous years’ decisions, like it or not. Each year the dreaded month looms, and we don’t seem to be ready to tackle it head on with educated and enthusiastic numbers, goals and […]